In the role of Partner Care Associate you will be a key contact for our donors and partners, ensuring that each interaction reflects our commitment to care and connection. This role is ideal for someone with strong administrative skills and a heart for ministry.

- Engage with donors and partners through daily phone calls to express gratitude, answer questions, and pray with them about personal concerns.

- Handle detailed data entry and record-keeping in our Blackbaud database and Microsoft Excel.

- Write and send thank-you notes, cards, and emails to maintain partner relationships.

- Support administrative needs across departments, coordinating on time-sensitive projects and long-term goals.

- Proactively complete tasks based on general guidance and departmental protocols.

- Bachelor’s degree in any field.

- Proficiency in MS Office, especially Excel.

- Willingness to be trained on database tools, including Blackbaud.

- Background in ministry, counseling, or prayer, with knowledge of Biblical scriptures and principles.

- Strong interpersonal skills, active listening, and ability to build rapport over the phone.

- Excellent grammar and writing skills for correspondence.

- Humble, team-oriented approach with servant leadership qualities.

- Willing and comfortable assuming multiple roles for different departments.

- Able to manage multiple tasks and respond to queries promptly.

- Experience with databases (preferred), particularly Blackbaud or willingness to be trained.

- Customer service experience in a Christian or nonprofit setting (preferred).